Living With Lolo Logo

Privacy Policy

Effective Date: July 1, 2025

At Living with Lolo, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, store, and protect the information you provide through our website, email communications, and other interactions with our brand.

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address when you fill out a form or schedule a consultation.

  • Project Details: Information you voluntarily provide about your home, design preferences, lifestyle, and budget.

  • Payment Information: Only when necessary for processing invoices or purchases. All financial transactions are encrypted and processed through secure third-party platforms.

  • Digital Interactions: Non-personal data such as IP address, browser type, and site usage for analytical purposes.

 

2. How We Use Your Information

Your information is used with intention to deliver a seamless and personalized design experience. We may use your data to:

  • Communicate about your inquiry or project

  • Share design inspiration, proposals, and updates

  • Send marketing emails (only if you opt-in)

  • Improve our website and client service processes

We do not sell your personal information, ever.

 

3. Sharing Your Information

We only share your information with trusted third-party vendors and team members directly involved in your design project. This includes contractors, logistics partners, and software platforms such as Buildertrend. These parties are required to keep your information secure and confidential.

 

4. Data Retention & Security

We retain your personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Our digital platforms are protected using industry-standard security measures to prevent unauthorized access, misuse, or disclosure.

 

5. Your Rights & Choices

You have the right to:

  • Request access to the personal data we hold about you

  • Update or correct your information

  • Withdraw consent or unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us at info@livingwithlolo.com.

 

6. Cookies

Our website uses cookies to improve your Browse experience and understand how visitors engage with our content. You can disable cookies in your browser settings, but note that some features of our site may not function properly as a result.

 

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or regulatory requirements. We’ll post the updated version on our website with the revised effective date.